Steve Jobs on iPhone 4 fixes Video
Steve Jobs on iPhone 4 fixes Video Transcript
>>You know, we're not perfect. We know that. You know that and phones aren't perfect either but we want to make it, make all of our users happy. However, we started getting some reports of people having issues with the antenna system which is a very advanced new antenna system and the problems they were saying, obviously Gizmodo put their video on the web, people were touching x marks the spot here and they were seeing a large drop in bars and this has been since dubbed antennagate. Doesn't seem like a good idea if you can touch your phone or more in particular grip your phone in a certain way and the bars go way down, that doesn't seem like a good thing. Well, it turns out it's certainly not unique to the iPhone 4. That was one of the first things we learned. You could go on YouTube and see videos of Nokia phones and Motorola phones and other phones doing the same thing. Nobody had ever looked at them much before but I think it's important to understand the scope of this problem because what the data says leads you to the conclusion that this has been blown so out of proportion that it's incredible. So, let me tell you what we're going to do. The first thing we did yesterday we released IOS version 4.0.1. That is now out. People are updating it. It fixes the wrong formula that we used to calculate how many bars to put up for a given signal strength and there was a nasty exchange bug in there that a lot of our corporate customers are hitting and that's fixed as well. So, those bugs are fixed, IOS 4 is out, 4.0.1 is out. We recommend every iPhone owner update to it. Secondly, a lot of people have told us the bumper solves the signal strength problem. Consumer reports this, the latest one this week. We've heard a lot of people. Why don't you just give everybody a case? Okay, great. Let's give everybody a case. We've got our bumper case here. We want to give everybody a free case. Every iPhone user is going to get a free case, one for every iPhone 4. If you've already bought one, we'll give a full refund for a bumper and we're going to do this for every iPhone 4 purchased through September 30th. We'll reexamine this in September and decide whether to keep going or maybe we'll have a better...
Here is your iPhone 4 update! Apple addresses antenna issues in the iPhone 4 by giving away free bumper cases and allowing the penalty-free returns for 30 days after purchase.
Do Apple's bumper cases fix the call quality issues that result from touching the iPhone 4's antenna? CNET takes an iPhone 4 and a bumper into the field to find out.
We check out the launch in San Francisco; the iPhone 4 is having some issues; iOS 4 secrets; and we are giving away our own bumpers.
Apple CEO Steve Jobs addresses the iPhone 4's antenna issues and what the company is doing to remedy the situation in a surprise press conference at Apple's Cupertino, Calif., headquarters.
Apple CEO Steve Jobs introduces iPhone 4 at the company's Worldwide Developers Conference in San Francisco. Features include a new glass and steel design, a built-in antenna, and a higher-resolution screen.
We'll do you a favor and give you the news in a nutshell: free bumpers (even non-Apple bumpers) and full refunds within 30 days of purchasing your phone if you're still not happy. There you go. Also, Droid X is sold out, the Facebook movie is going to be cool after all, if the new trailer is to be believed, and it turns out Palm was in fact the belle of the ball for a while there, but RIM and Nokia both blew it. Plus: Drunk HULC!
There's a fix coming for the iPhone 4's antenna problems: Apple will make the signal strength meter go higher, no matter what. Seriously? Yes. Also, Steve Jobs did not say, "It's just a phone," Microsoft doesn't care which way you insert your batteries, and there is no space dust on Hayabusa.
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It's been a month since the debut of Apple's iPhone 3G. CNET's Kara Tsuboi and Tom Krazit discuss the mixed bag of company news since July 11. On one hand, CEO Steve Jobs claims that it has sold $30 million in iPhone applications; on the other, users have complained of sub-par 3G connectivity via AT&T.
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