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iPhone headaches Video Transcript
[ Background Music ]
>> How often do you get to have an experience like this? You get to see all the other people who are in line waiting with you. It's like Christmas, you know. Honestly, it comes only once a year. So take the opportunity. [ Noise ]
>> But there were a few glitches. Software upgrades prior to older phones and the check out servers are stalled in some stores.
>> They give us elevated server patches.
>> The promise of the second generation iPhones, faster 3G network and third party applications were the primary lures for the fan boys to camp overnight at this Apple Store in Silicon Valley.
>> I used the internet a lot and I use YouTube a lot so the 3G will definitely help out with speeding things up, making things a lot nicer and a lot smoother.
>> Another part of the appeal is no doubt the price. It's 199 dollars for the base model, 100 bucks cheaper than last year's version but that's only for new AT&T customers and pre-existing AT&T customers eligible for an upgrade. For everyone else, it's an extra 200 dollars for the phone itself. Then add service plans from 69.99 a month to 129 a month. That includes unlimited access to the internet. If you want text messaging, you'll have to pony up another 20 bucks a month for unlimited texting.
>> It does cause the smart phone technology forward mostly because of the App Store and again because of the enterprise support but it's, you know, important for Apple because I think it's gonna be very market expanding mostly because of that push into the enterprise that they weren't able to do with the first generation phone.
>> While Apple does expect to sell 10 million iPhones in 2008, some critics say that 3G version is still missing key components.
>> It still lacks multimedia messaging, which is picture messaging to another phone. It still lacks video recording. It still lacks a landscape keyboard, and voice dialing, and quite a few things. [ Applause ]
>> I'm CNET.com reporter Kara Tsuboi for CBS News, Palo Alto, California. ^M00:01:56 [ Background Music]
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