E3 2011: Sony apologizes for PSN outage Video
E3 2011: Sony apologizes for PSN outage Video Transcript
This isn't the first time that I've come to the stage in an E3 Press Conference with an elephant in the room and of course, I'm referring to the PlayStation Network outage and this is the first opportunity for me to personally address everybody and discuss a little bit. So, my friends, who are reporters, tell me that there's absolutely nothing in the world that makes their editors day like controversy and bad news. So, to all who are esteemed members of the press I'd say, "Your welcome." To our third party publishing partners, you guys have been with us for over 15 years making tremendous games and I know the network outage was costly to you and what has been incredibly inspiring is your support and your offers to help the things back up to speed and we wouldn't be where we are today if it wasn't for you, so I thank you very much. To our retail partners, you gave us shelf space when there was no PlayStation brand and you've given us more than our fair of share since 1995 when we once launch the original PlayStation. And after just having the best year since PlayStation 3 launched, we're seeing sales of PlayStation 3 exceeding last year's lofty numbers throughout the PlayStation launch. In fact, last week's numbers alone wrapped 27 percent over the prior year which brings me to the audience that I'm most interested in addressing and those are our consumers. You are the life blood of the company. Without you, there is no PlayStation and I want to apologize both personally and on behalf of the company for any anxiety that we've caused you. I know we took you away from doing what you enjoy most, connecting in gaming with friends all over the world and enjoying the many entertainment options on PlayStation Network and it is you that both causes us to be humble and amazed at the amount of dedication and support you continue to give to the PlayStation brand. Network activity is currently at over 90 percent of the original levels before the Network outage and that is something we absolutely do not take lightly. We are committed more than ever to making sure that the PlayStation Network experience is both entertaining and secure for everybody.
CNET's Kara Tsuboi sits down with Sony Computer Entertainment America CEO Jack Tretton at E3 in Los Angeles to discuss 3D gaming, the new PS Vita handheld device, and the elephant in the room--the recent PlayStation outage that compromised millions of users' personal information.
In his keynote, Sony CEO Howard Stringer says the PlayStation 2 and Portable outsold Microsoft's X-box during the holiday season. Appearing on stage with Stringer is Sony Computer Entertainment of America President Kaz Hirai.\r\n
News Corp. is switching video-game review sites, BlackBerry OS 7 is on the way, and Sony is working to make amends for the PlayStation network outage and hack.
This week, we debate the ongoing PlayStation Network outage, guesstimate the arrival of new iMac desktops, and salute AMD for grabbing a solid share of the low-end laptop market.
On today's show, the iPhone is apparently storing your location data even when you've turned off the location tracking services. And law enforcement agencies and a cottage industry of iOS forensics companies have been taking advantage of these logs for years. Nevertheless, Steve Jobs appears to insist in an email to a customer that Apple is not tracking anyone. Really. Hunch shows you why you love both hummus and Macs, even if you don't love Apple. Plus, Sony is rebuilding its PlayStation Network security after its now five-day outage, and an innocent man is accused of child pornography because it's still just too damn hard to put a password on a WiFi network. --Molly
After 26 days service outage, Sony finally kickstarted its Playstation Network last week, allowing users to resume online gameplay. It turns out the original server hack was hosted on Amazon's EC2 Cloud Computing network, but the outages aren't over yet though--the servers crashed again after being flooded for password resets.
During an event prior to this year's E3 show, Kazuo Hirai, president of Sony Computer Entertainment America, boasted about the Playstation 3 game console's Blu-ray Disc capabilities. He shows off the new box's looks and explains how much it will hit your wallet.
Sony unveils its first motion controller for the PlayStation 3.
Multiple rage-fits on today's show, as we discuss poor Sony's PlayStation Network being hacked again, patent trolls going after the entire app store market, the Winklevoss twins taking their hurt feelings all the way to the U.S. Supreme Court, and sweet little elementary school kids unable to have a school talent show thanks to the jack-boot of the culture of ownership. Good times. --Molly
The PlayStation Network gets HBO content; Dell shows off its minitablet computer called the Streak; and a new Wii accessory will help you spread your wings.