iPod

What my disabled iPod Touch says about the state of Apple's customer service

First, a bit of history:

Back in August of last year, I wrote an article titled, "Why I regret buying an iMac." The hard drive in my $2,000 iMac had died after 22 months and when I went into an Apple store to see if Apple would help me out, particularly after the company had already recalled the drives in 2011 iMacs (I had a 2010 model), I was told by the geniuses in the Apple Store that since I hadn't bought Apple Care there was nothing they could do for me except replace the drive … Read more

Four iOS weather apps that exude elegance

It wasn't very long ago that for a developer to make a successful weather app, it had to have the most information possible. This meant developers would compete to pack tons of graphs, maps, diagrams, written forecasts -- and even forums where people could talk about weather -- into busy, confusing apps that tried to cover it all. But what you ended up with were long, listlike menus when the only information you probably wanted was what the weather might be like for the weekend.

Don't get me wrong, the feature-packed weather apps have their place, particularly when … Read more

Keith Richards: Apple's iPod shortchanges customers

Keith Richards wearing white headphones would be like Josh Groban wearing a skirt.

Or Steven Tyler wearing men's clothing.

Somehow, it wouldn't seem right.

Fortunately, it is unlikely to happen, because the Rolling Stone who once fell out of a tree has revealed he doesn't own an iPod. … Read more

Nest software update aims for more comfort, lower bills

With all of the 10 hottest years on record having come since 1998, it's hard to deny that things are getting hotter. And as the temperature rises, so too does society's power usage.

With that in mind, Nest, the maker of the Learning Thermostat, has just issued its latest software update aimed at increasing people's comfort, while at the same time reducing their energy bills.

Last week, the company unveiled Nest Energy Services, a set of initiatives available to customers of certain utility companies that has a similar goal. But the new software update works for anyone … Read more

iBowl for iPhone 7.0.8 Review

The iPhone is a perfect device for a wide range of games, bowling first and foremost among them. With a touch interface, realistic physics, and plenty of engaging features, a game like iBowl for iPhone is immediately addictive for many of its players. But with a handful of drawbacks, trial restrictions, and limited interaction beyond the core game, is it worth a download? Here is a closer look to help you decide.

The iBowl for iPhone app has been around for quite some time, so it has been refined several times over to work more or less flawlessly on newer … Read more

How to report spam e-mail sent to your iCloud account

Fighting spam is a constant cat-and-mouse game and one every e-mail provider faces. I receive my fair share of spam e-mail on my iCloud e-mail account, and for the longest time have just deleted them without opening, figuring it would eventually stop.

Then last week while on Twitter, I saw the following Tweet:

Pro tip:1. Select spam message2. Message => Forward As Attachment3. Send to spam@me.com4. Do a dance

— Jake Behrens (@Behrens) April 19, 2013

I had no idea this method even existed. Unfortunately, forwarding an e-mail as an attachment isn't possible on an iOS device. … Read more

The iTunes Store turns 10: It's Apple's empire to lose

THE SPRING OF 2003. Apple was still in the early stages of what became one of the biggest comebacks in the history of business. Steve Jobs, who had returned to the company six years earlier, had already taken bold steps: He had killed off product lines, won Apple great attention with its colorful iMacs, and begun to open retail stores that -- given the lousy, post-tech bubble economy -- seemed like a crazy idea.

Yet sales of personal computers -- and the Mac was Apple's mainstay product -- weren't budging. It was a Windows world, and it sure … Read more

Thermostat whiz Nest wants to reset your peak power use

After succeeding at the once inconceivable task of making thermostats sexy, Nest is now out to change peoples' relationships with their utility companies, and make the energy industry more efficient in the process.

Today, Nest, the company founded by Tony Fadell -- the "godfather" of the iPod and fellow former top Apple employee Matt Rogers -- rolled out its next big effort.

While many had speculated that the company's follow-up to its Learning Thermostat would be another smart home appliance, the company instead unveiled Nest Energy Services, a broad initiative aimed at attacking the problems of general … Read more

Always On torture test giveaway: iPod Nano and iPod Shuffle

Over the years, it seems the iPhone has made the use of iPods a tad redundant. However, iPods keep stealing the spotlight at Always On because they're just so darn tough! Every time we put an iPod through the usual measures, it comes through with flying colors. After our children, Cheeto, and fruit-punch induced torture test for the iPod Touch last season, we had extremely high expectations for these two at Mt. Shasta Ski Park. Those expectations were greatly exceeded, to say the least.

But now it's your turn to put an iPod through its paces. Maybe you'… Read more