carriers

Kroes: Unify the mobile market or Europe will fall farther behind

Neelie Kroes, the European Commission vice president in charge of the digital agenda, sketched out several steps toward the unified mobile-network market she believes is necessary to keep Europe's economy from falling behind.

In a speech Tuesday, she called for several steps to lower barriers that today make it hard for carriers to expand from one country to another and for customers to use mobile devices outside their home countries. Among the steps she suggested:

A "passport" that let a carrier, once certified to operate a mobile network permission in one country, operate in other countries, too. … Read more

Apple said to limit wireless speeds on some U.S. carriers

Editor's note: See update at the bottom of this post.

A developer who provides iPhone hacks claims to have discovered code in iOS that suggests Apple is helping the top three U.S. wireless carriers throttle data speeds for all iPhone and iPad customers.

Joseph Brown, operator of the Web site iTweakiOS, claimed -- in a post that has since been taken down -- to have discovered code on iPhones and iPads operating on Verizon, AT&T, and Sprint that effectively caps the data speeds that can be achieved on the carriers' networks. Brown took snapshots of the … Read more

Intel's biggest issue in the mobile arena: 'Lack of LTE'

So why is Intel having so much trouble competing in the smartphone market? Blame it on LTE.

Intel Executive Vice President of Sales Tom Kilroy said this week at the Computex trade show in Taiwan that his company's troubles in the U.S. have everything to do with its processors' lack of LTE support.

"Absence of LTE is the reason," Kilroy said, according to Engadget, which attended the event. "We can't get ranged by U.S. carriers without LTE, so once we have multi-mode LTE coming to market later this year, we have an opportunity … Read more

Mobile carriers snap back at European roaming reform

A consortium representing mobile network operators didn't like what it heard last week when a top European Commission official called for an end to the roaming fees consumers must pay to use their mobile phones outside their home countries.

Neelie Kroes, the vice president of the EC leading the digital agenda, said she wanted an end to roaming fees by Easter 2014. "I want you to be able to go back to your constituents and say that you were able to end mobile roaming costs," Kroes told members of a European Parliament committee in a speech on … Read more

EC leader calls for unified European mobile networks

International barriers in the telecommunications industry such as roaming fees are hurting consumers and should be eliminated within a year, a top European Commission official said today.

"I want you to be able to go back to your constituents and say that you were able to end mobile roaming costs," said Neelie Kroes, the EC vice president in charge of its digital agenda, in a speech to members of a European Parliament committee on Thursday. "Whether they need it for travel, for trade, or for transactions -- our people need this reform."

With roaming fees, the … Read more

Customers not as happy with iPhone as they were last year

More customers are satisfied with Apple's phones than any other handsets, but they're not as happy as they were last year, a new report said.

According to an American Customer Satisfaction Index report issued today, Apple received a score of 81 (on a scale of 100) in terms of customer satisfaction. But the company dropped 2 percent from its 2012 position, and the iPhone lags the customer satisfaction rating of 86 for Apple's desktop, laptop, and tablet business.

At the same time, satisfaction with Motorola phones jumped 5 percent from 2012 to 77, and Nokia grew 1 … Read more

SoftBank grants waiver for Sprint to talk more to Dish

SoftBank made a bold move in its ongoing battle with Dish to acquire Sprint. The Japanese wireless carrier gave Sprint a special waiver on Monday to let it go into more broad talks with Dish.

While this seems counterintuitive, SoftBank said that it believes further talks between Dish and Sprint will only show the U.S. wireless carrier that SoftBank is the superior candidate for the acquisition.

"We continue to believe that our agreed transaction, which we plan to close in approximately six weeks, creates substantially greater value and provides far greater certainty for Sprint shareholders," SoftBank Holdings … Read more

Intel CEO favors SoftBank over Dish for Sprint takeover

Intel CEO Paul Otellini is throwing his weight behind SoftBank in the bidding war for Sprint, according to Reuters.

Otellini sent a letter to Federal Communications Commission Chairman Julius Genachowski giving word that he favored SoftBank, a wireless carrier based in Japan, over Dish for the Sprint takeover offer.

Sprint has been in talks with SoftBank since last October regarding a $20.1 billion offer, but as the deal closing has neared Dish came in with a surprise counter offer of $25.5 billion. If Sprint were to accept SoftBank's bid, the deal would close by the beginning of July.… Read more

Choosing an iPhone 5 carrier

One of the most important aspects of a handset's overall user experience is which carrier it's operating on.

Now that T-Mobile is offering the device, the iPhone 5 is finally available on all four major U.S. carriers. (Regional networks like U.S. Cellular, Cricket Wireless, and C Spire sell the handset as well.)

Each of these four networks -- AT&T, Verizon, Sprint, and T-Mobile -- have different plans, prices, and bundles. In addition, T-Mobile's iPhone in particular comes with a number of differences compared to the others. However, with all the little nuanced phone … Read more