online

Amazon again tops in e-tail customer satisfaction; Apple slips

Amazon continues to reign as the most popular online store for customer satisfaction, according to a report out today from ForeSee.

Measuring the top online retailers for the holiday shopping season, ForeSee awarded Amazon a score of 88 out of 100, matching the company's top grade from last year. Amazon has scooped up the highest scores in the index for eight straight years, in large part because of the appeal and variety of its products, ForeSee said.

"At this point, Amazon has been dominant for so long and has such a history of focusing on the customer, its … Read more

Policy and privacy: Five reasons why 2012 mattered

This was the year of Internet activism with a sharp political point to it: Protests drove a stake through the heart of a Hollywood-backed digital copyright bill, helped derail a United Nations summit, and contributed to the demise of a proposed data-sharing law.

In 2012, when Internet users and companies flexed their political muscles, they realized they were stronger than they had thought. It amounted to a show of force not seen since the political wrangling over implanting copy-protection technology in PCs a decade ago, or perhaps since those blue ribbons that appeared on Web sites in the mid-1990s in … Read more

Online holiday shoppers spend $35B so far this season

Online spending hit $35 billion over the first 46 days of the holiday season , according to data out yesterday from ComScore.

From November 1 through December 16, sales jumped 13 percent jump over the same period last year. Last week set a record with spending surpassing $7 billion for the first time ever.

Green Monday (a term coined by eBay to refer to the second Monday in December) saw sales of $1.275 billion, while three other days for the season accounted for more than $1 billion in online spending.

However, the 13 percent rise is lower than expected, according … Read more

Children's privacy law catches on to apps, social networks

The Federal Trade Commission today moved to make a key children's online privacy law more up-to-date in a world of smartphones and social networks.

The agency has approved amendments to the regulations implementing the Children's Online Privacy Protection Act, or COPPA, that would require apps and Web sites that target children to obtain parental consent before collecting geo-location information, or photos, videos or audio files that include a child's image or voice. The law was also expanded to cover services that track kids' online activity -- namely, which sites they visit -- and then give the information … Read more

New York A.G. removes 2,100 sex offenders from online games

New York Attorney General Eric Schneiderman has been able to remove more than 2,100 registered sex offenders from popular online games, his office announced today.

The registered sex offenders have been kicked out of a host of games from developers Gaia Online, NCSoft, and THQ, among others, as part of the attorney general's Operation: Game Over, an initiative designed to remove registered sex offenders from video games that might have children playing them.

"The Internet is the crime scene of the 21st century, and we must ensure that online video game platforms do not become a digital … Read more

U.S. shoppers spent $7B online last week -- busiest 5 days ever

The past week was the heaviest five-day online shopping period in U.S. history, according to a new report that shows consumers are spending more online than they did last year.

During the week of December 8 through 14, U.S. consumers spent $6.9 billion online, an 11 percent increase over 2011, according to data released today by market analyst ComScore.

"This past workweek saw four days surpass the billion dollar spending threshold during the heaviest five-day online shopping period on record," ComScore Chairman Gian Fulgoni said in a statement. "With this most recent week in … Read more

Washington Post said to add paywall for online news

It's looking like one of the last vestiges to provide free online national news may be coming to a close. Joining its other paywall comrades, the Washington Post is said to start charging for its online content in 2013, according to the Wall Street Journal.

Inside sources told the Journal that the details are still being ironed out, but most likely the D.C. paper will start charging a subscription fee by next summer.

It's no secret that the newspaper industry is in dire straights. Several papers, like the Rocky Mountain News, have gone belly up and many … Read more

Online holiday spending rings up $21 billion so far

Holiday cybershoppers in the United States have opened up their wallets to the tune of $21.4 billion so far, a 14 percent gain over last year, according to ComScore.

Measuring from November 1 through December 2 -- the first 32 days of the 2012 holiday-shopping season -- ComScore found that more people are buying online. Stats showed a 9 percent rise in the number of buyers to 128.7 million.

People are also freer with their hard-earned dollars. The average online consumer has so far spent $159.90, a gain of 5 percent from last year. Specifically, the amount … Read more

Zynga looks to foray into online gambling in Nevada

We've heard of betting with virtual currency in Zynga Poker, but how about playing with some bona fide dollar bills?

Zynga made its first move to create real-money gambling games in the U.S. by filing its initial application with the Nevada Gaming Control Board yesterday, according to the Wall Street Journal. Now, the board has to decide whether Zynga will be allowed to hold a gaming license in the state.

The social-gaming giant has made no secret that it'd like to get into the world of real-money gambling. In fact, in October it announced a deal with … Read more

Coupons at Checkout finds coupon codes so you don't have to

For years I've been advising readers to search the Web for coupon codes before you complete your online purchase. It's one of my all-time favorite money-saving tips, as it's an easy way to score extra discounts.

Well, not always easy. You have to do some googling, peruse the various sites that aggregate coupon codes, sift through the listings to see if there's one that applies, copy and paste the code, and so on.

Browser plug-in Coupons at Checkout eliminates nearly all this hassle. Once you get to a store's checkout page, it automatically lists any … Read more