Barnes & Noble has fixed a library syncing issue with new Nook Simple Touch devices after customers took to support forums to complain for at least two weeks.
Barnes & Nobles spokeswoman Mary Ellen Keating said the issue, which according to the company affected less than 0.3 percent of Nook customers, was resolved overnight.
"We had a temporary and minor glitch as a result of recent internal maintenance," she wrote in an e-mail to CNET today. "All customers should be able to register and sync their devices. We apologize to those few customers affected by this … Read more
The customers had trouble syncing their e-book libraries with the new device, an issue that B&N support staff apparently acknowledged individually to customers.
One customer wrote that an online support representative said the issue was server related, but he hoped it would be resolved within 24 to 48 hours. That was two weeks ago.
"My comment to him at the end was -- why are they continuing to … Read more
commentary Here's a list of people who tell me they want a simple phone: my retired parents who have easy access to a computer and two clunky laptops at home, my nonagenarian grandmother, and the tech-savvy CNET reader who recently thanked me for my review of the Samsung t159, a $20 T-Mobile flip phone.
It may sound hard to believe, but basic phones like the t159 and others are poised to see a small uptick among an unexpected demographic. I'm receiving more and more e-mails from CNET readers interested in supplementing their investment in a Wi-Fi-only tablet with a cheap hunk of hardware adept at making calls and little else.… Read more
Barnes & Noble will for the first time expand its Nook business internationally.
The company announced today that its e-readers and digital bookstore will be launching in the U.K. in mid-October. At that time, customers will be able to access the company's e-books, as well as purchase either its Nook Simple Touch or Nook Simple Touch with GlowLight.
As with its service in the U.S., Barnes & Noble will let U.K.-based customers read titles on their Nook or "mobile and computing devices."
As it did in the days leading up to Mother's Day, Barnes & Noble is chopping $20 off its Nook Simple Touch e-ink e-reader and the Nook Color tablet for Father's Day. The only catch is that you have to use a MasterCard credit card to get the discount.
Barnes & Noble has run a similar promotion with MasterCard in the past. You can now pick up the Nook Simple Touch for $79 and the Nook Color for $149. The sale runs until June 17 and is available in stores and online at BN.com. … Read more
Simple.TV's innovative take on the over-the-air DVR made a splash at CES 2012, winning CNET's Best of CES award in the home theater category. Now the company has turned to Kickstarter, looking to raise $125,000 before the product launches this summer.
While Simple.TV's concept of streaming and recording over-the-air TV hasn't changed (read my initial CES story for more information), Kickstarter is making some attractive bundles available to project backers. For $200, you'll get the Simple.TV box, a full year of advanced EPG data and remote streaming capabilities, a Mohu antenna and a Simple.TV T-shirt -- a pretty good deal, considering the Simple.TV box itself will sell for $150. For $300, Simple.TV will also throw in a Roku XD and a lifetime premium subscription.
Memorial Day is considered the traditional start of summer here in the U.S., and we noticed the streets, subways, and elevators getting less and less populated as the week wore on. But it was another full week for the CNET Reviews team, who cranked out more than 20 tech product reviews -- including a few items that are beyond our usual purview.
Hot cameras We sampled only two cameras this week, but both were four-star winners.
Apple and a number of other technology companies have settled with licensing company SimpleAir, bringing a close to a two and a half year old patent infringement complaint.
In a release today, SimpleAir said it had settled with Apple, and entered into a confidential agreement to license its patents, which relate to mobile notifications.
Apple was one of 11 companies named in a complaint filed on Sept. 23, 2009, in the U.S. federal district court for the Eastern District of Texas. Also included was Research In Motion, which requested a re-examination of two of SimpleAir's patents last May. … Read more