How Netflix, HBO, ESPN punish international travelers

I am writing this post sitting in New Delhi, India, as I wind up a trip that included several social-media talks to mark the centennial of Columbia Journalism School.

Thanks to apps like Apple's FaceTime and the free texting-and-calling service Viber, I was able to connect in better ways with my wife and kids than on any international trip I've ever been on.

But I also was deeply disappointed by one aspect of technology on this trip. And it was the fact that some services that I use regularly in the U.S. don't work overseas.

Here'… Read more

Off-the-beaten-track at CES 2013

LAS VEGAS--Samsung. Panasonic. Sony. Intel. Qualcomm. All have big booths pitching smartphones, smart TVs, smart tablets, smart cameras -- you name it.

But my first day at CES 2013 was spent wandering around exploring things from companies you've likely never heard of. And there's some interesting stuff out there!

Most of my time yesterday at CES was spent wandering the South Hall. What I'll cover below are things that caught my eye. Not all of these are necessarily new products, and this will be far from a comprehensive roundup within product categories. But I hope you'll find it interesting. … Read more

'After launch' update for Verizon Galaxy S3 took six months

The good news is that owners of the Samsung Galaxy S3 through Verizon now have global roaming capabilities. The bad news is that Verizon apparently believes the "sometime after launch" promise it made equals a half-year wait.

Last June, when the Galaxy S3 was about to launch, I wrote about how Verizon promised it would allow for global roaming and using any SIM card, not just one locked to a Verizon calling plan. From my column back then, Verizon said:

The Verizon model of the Galaxy S III will be global ready for GSM roaming after a software … Read more

20 biggest tech innovations of my lifetime that I actually use

As the father of 9-year-old twins, I often find myself telling them about tech products and innovations that I didn't have growing up. All parents do it: trying to get their kids to understand how much tougher life was in the old days.

In my case, the old days were in the 1980s -- not that long ago. But the range of change in our lives continues to impress me and make my children roll their eyes.

Yesterday, I posted a photo on Instagram (see above and on my Sreenet account), saying the NYC subway's next-train arrival guides … Read more

TomTom's Lifetime Maps are useless if it takes a lifetime to update

I propose a new test for GPS reviews. Can you actually update your device easily with new maps? When it comes to TomTom, that's a test it has failed for me with three different units, making me want to navigate elsewhere for my GPS needs. Worse, the company seems not to care about known problems.

For all of you TomTom owners feeling lost out there, come along. I'll share some of my pain, and you can nod in agreement. Maybe, just maybe, TomTom might even fix things.

The disposable GPS? Back in 2010, I tried to update my … Read more

iPad is left behind as rival tablets get multiuser support

When I got my Microsoft Surface two months ago, my 11-year-old asked if he could try it. "Sure," I said, and I was able to hand it over without worry that he'd be getting into my work e-mail or accidentally tweeting on my behalf. The Surface has what the iPad lacks: multiuser support.

It's not just the Surface, either. Any Windows tablet allows different users to have their own accounts. The latest version of Android, such as on the Nexus 7 and Nexus 10, also offers this. Even Amazon's Kindle Fire HD has a … Read more

My hunt for the perfect Windows 8 convertible laptop

One of the most exciting things about Windows 8 is the emergence of convertible laptops. They can be tablets! They can be laptops! I've wanted this type of device for ages, and I've been exploring the possibilities.

Ever since I got a MacBook Air about two years ago, it's left me disappointed in one key area. I wish there were times I could just use it like a tablet. Soon after getting it, I abandoned taking an iPad around on trips. There was no need. The MacBook Air gave me the same instant-on access to the Web … Read more

Life in the Microsoft Surface line

COSTA MESA, Calif. -- I'm no stranger to Apple lines. Come prepared with a chair, and a laptop to keep busy, and settle in among the converted. But a Microsoft line? The last time I was in one was for a midnight release of Windows 98. I didn't know what to expect as I joined the line Friday among the Microsoft faithful to get one of the new Microsoft Surface tablets.

I'd called the previous day to the Microsoft Store in my local shopping center, South Coast Plaza, in the Southern California city of Costa Mesa. A … Read more

Making sense of the confusing world of Windows 8

Can you have too much choice? It's an old adage, and I'm beginning to feel it again as I ponder what to do about getting started with Windows 8, which launches October 26. Do I want a tablet, slate, convertible, laptop, or laptop with touch screen? Where does Windows RT fit in? There are so many choices that I feel almost paralyzed in deciding. As a first step, which I hope will be useful to others, I've tried to organize the options.

Microsoft's lack of guidance Let me start with some background and … Read more

Print isn't dead, though printer woes make me wish it were

Normally I try to provide thoughtful commentary in the Common Sense Tech column, with solutions to problems that I raise when I can find them. But indulge me in rant. Because, once again, I've had it with printers.

I hate printers. They never seem to work. I don't care the model. I don't care the operating system talking to them. I don't care if it's printing through wireless or USB. Printers don't work.

I print far less than I ever used to, but the odd occasion still comes up requiring it. Often it's that there's some form that requires an actual physical signature be written on it, because some bank, government agency, or other bureaucracy is still operating in the paper age.

With a sigh, I push print and hope that the form actually comes out of the printer. Sometimes it does, which leaves me in dread of the next step -- will I be able to scan it with my signature, in order to e-mail it back. Or worse, can I get the fax to work, if that's the only way to send it? Where's my phone cord again?… Read more