Microsoft

New Zunes: First impressions

The new Zunes go on sale Tuesday, and everybody with a 30GB version will be able to get the new software and firmware. Last week, Microsoft sent me a new 8GB olive-green Zune to try out, along with some prerelease software (version 2.1).

This isn't intended to be an exhaustive review--there are plenty of other resources for that. Rather, this is a set of first impressions from a year-long 30GB user who was somewhat disappointed by Microsoft's October announcement in the wake of the excitement generated by Apple's iPod announcement a month earlier.

What I like … Read more

Microsoft aims to acquire Musiwave

Microsoft's mobile phone strategy and its digital media strategy often seem to be in different worlds. For mobile phones, the company has focused primarily on the Windows Mobile OS, a few mobile applications (Outlook being the most useful one), and--more recently--online services such as Live Search that can be used on many mobile platforms, including (gasp) the BlackBerry (the No. 1 competitor that Windows Mobile has in its sights).

For digital media, the company first pursued its partner-driven approach, promoting the Windows Media Platform for both online stores and devices, and then went with the end-to-end approach of Zune. … Read more

Microsoft is readying a Flickr competitor

The big news out of Redmond today is that Microsoft is working on a Flickr competitor.

A job posting on the software giant's career site reveals that the Digital Memories Experience Team is trying to recruit a program manager to lead the project.

"This feature team is building a next-generation photo and video-sharing service that will compete with Flickr, SmugMug, and other photo Web solutions today," according to the posting. It's clear who the competition is.

Flickr has a really strong and popular product right now, so if Microsoft wants to be competitive in this space, … Read more

Microsoft program puts new Windows on old PCs

Under a new program announced Friday, large companies that sell refurbished PCs can get a brand spanking new copy of Windows to put on the machines--provided they pay Microsoft for the privilege.

The initiative, which provides refurbishers with a special version of Windows XP, could help save more machines from heading to the landfill. In many cases, though, it means Microsoft will be getting paid twice for putting Windows on the same PC.

That's because, to properly resell a refurbished PC using its original copy of Windows, Microsoft requires that resellers have either the "certificate of authenticity" … Read more

New Zune rating system? I don't like it

Earlier this week, Zune product manager Cesar Menendez confirmed on his Zune Insider blog that Microsoft will introduce a new rating system for songs. Instead of the five star system that's been in place on iTunes, Zune, the Windows Media Player, and just about every other music software from the beginning of time, Zune is moving to a simple binary system. If you like a song, it gets a heart. If you don't, it gets a broken heart.

I understand that the Zune team has done some market research that purports to show that some users don't … Read more

Automated phone systems to get slightly less annoying

Although computerized telephone systems have gotten much better at recognizing what we say, they still have to ask way too many questions.

You know the drill: endless menus, enter every piece of personal information. Contrast that with the Internet, where entering an account number or frequent-flier number brings up a ton of personalized information. Well, phone systems are on the brink of adding the same capabilities.

American Airlines is going live with a service that lets customers opt in to a "remember me" feature. When they call the airline, the system recognizes who they are, brings up their … Read more

Microsoft's Bach not afraid of Google's Android

While much of my conversation with Microsoft's Robbie Bach on Wednesday morning dealt with new parental controls for the Xbox, I did get a chance to get his thoughts on Google's phone plans.

"There's a ton of innovation going on in this space," said Bach, president of Microsoft's entertainment and devices unit. "They've made an announcement, now they have a product that they need to come and deliver."

But nothing in Google's plans was a surprise, Bach insisted. "It's a different direction than we are going, but it'… Read more

Live.com e-mail addresses up for grabs

The wait for Microsoft's Live.com e-mail addresses is over.

Microsoft is now taking sign-ups (or at least it was a few minutes ago) at get.live.com. The company released the final version of Windows Live Hotmail a little while back, but has held off on releasing the Live.com domain for a while, though some folks did manage to snag a few addresses before now.

What worked for me was going to that Web site (make sure you are logged out of Windows Live), clicking Hotmail, and then signing up. Some people in the newsroom have reported … Read more

Microsoft fires its CIO

Microsoft fired Chief Information Officer Stuart Scott on Friday after two years with the company, saying he violated company policies. The software maker did not specify which policies.

"We can confirm that Stuart Scott was terminated after an investigation for violation of company policies," a Microsoft representative said in an e-mailed statement. Microsoft said that two executives--General Manager Shahla Aly and Corporate Vice President Alain Crozier--will assume Scott's responsibilities until a replacement is identified.

Microsoft declined to comment further on Scott's departure, which was noted earlier Tuesday by ZDNet blogger Mary Jo Foley. Microsoft also noted on its corporate Web site that Scott has left. … Read more

Microsoft's Jones on OpenSocial, Apple

In my recent interview with Windows Live VP Chris Jones, I also got his take on whether Microsoft might take part in Google's just-announced OpenSocial platform as well as his thoughts on where the Mac fits into the Windows Live strategy. Here's what he had to say.

On OpenSocial: "I think on OpenSocial we're honestly just still looking at it. It's more of a gadget platform than a social-networking approach. It's a way to add gadgets to pages with a couple of extensions to it. That's been a very interesting thing for Facebook … Read more