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Read all 'ipod touch' posts in CNET TV
July 2, 2009 5:42 PM PDT

Documents To Go for iPhone: First Look video

by Jessica Dolcourt
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Documents To Go (with and without support for Microsoft Exchange attachments) is one of our favorite applications for turning your iPhone into a home office. But it's not anywhere near complete and it has some formidable competition in the form of Quickoffice Mobile Suite, another premium offering.

If you're in the market for a document editor and creator, this video will give you a peep at what Documents To Go can offer in its first application release.

Originally posted at The Download Blog
December 11, 2008 2:09 PM PST

CNET Live - Episode 83

by Tom Merritt
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Bedroom laptops and iPhone mods.

Watch the show on CNET TV.
Things We Crave

Turn iPod Touch into an iPhone

Close-up lens for iPhone

First Look

Gateway MC7801u

Download of the Week

TweetDeck

Quick Tip

Create your own WiFi hotspot on a Mac

Your video calls

Brad from Wisconsin asked about small bargain camcorders. He's considering the Sasmsung SC-MX20 but he might also want to take a look at the Flip Video MinoHD.

Teresa in California akaA RogueTess needed some help picking a camcorder for her son. Brian Cooley gave her some general advice and then pointed her on to our best 5 camcorders.

Carl from Washington State had his Mac turn off during a system update and now he's stuck. He'll need to reboot with the recovery CD in the disc drive and hold down the c key during boot up. Brian Tong also passed along a few other tricks to try.

Your calls

Want a cool MP3 player and cool headphones for seriously cold weather. Check around on snowboarder sites for product recommendations then cross-reference them with CNET reviews. Apple iPods aren't usually rated for temperatures below freezing. See this thread for a discussion of headphones. Also check out this ehow article on cold weather music gear.

If your computer continually loses power and restarts, start with the power supply, make sure all connections are tight, check that the CPU is properly seated. If none of that works, you may need a new motherboard. See this discussion for more angles on the problem.

Here are our favorite audiovisual receivers. THX is a sound certification program, not a technology like 5.1 or 6.1.

E-mail us!
Whether it's a regular text note, or a recorded video question, you can send it to cnetlive@cnet.com. Keep your videos to 15 seconds or less, post them to a Web site like Youtube, and then e-mail us the link.

February 13, 2008 11:49 AM PST

Infinite Loop: The iPod Touch upgrade won't die

by Molly Wood
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A lot of folks were understandably upset when Apple released five new applications for the iPod Touch that currently exist on the iPhone (Mail, Stocks, Notes, Weather, and Maps), and then proceeded to charge $20 for the package. Now, they're even more upset. Apparently, Apple's insistence on selling Touch owners the $20 upgrade is sending some of them into an unending loop of refusal and redirection.

iPod Touch

I SAID "No, thanks"!

(Credit: Courtesy of Apple.com)

We've been discussing this a lot lately on the Buzz Out Loud podcast. It started when a caller told us that he plugged in his iPod Touch shortly after the new applications were announced, and was presented with a nag screen about upgrading, with no way to say "No, thanks." A few other people reported that they were nagged several times before a "No, thanks" button finally appeared (I guess they got out of the screen by clicking Cancel or something similar). Then people started e-mailing us tales such as this one from a guy named Matt:

"You click 'No, Thanks' and the program brings you back to the upgrade screen with only an 'OK' button. Click the 'OK' button and you're routed to the iTunes store to purchase the apps that should have been on the iPod Touch to begin with. Click back to your iPod, and you're at the upgrade screen with 'OK' again."

Users on the Apple forums (as well as some BOL listeners) report one worse--instead of the infinite loop, they actually get an error when they try to decline the $20 upgrade:

"I click "No Thanks" and an the following message keeps coming up: 'an error occurred, the iTunes store could not process your request.' "

People are unable to sync at all, because they're trapped in the "No, thanks" loop or getting the error--workarounds range from choosing Sync from the File menu to actually unplugging the computer from the Internet so you can sync (apparently the latter was a suggestion from Apple support).

Perhaps cruelest of all, the problem is plaguing users in countries, such as Brazil and Singapore, who can't even purchase the software from the iTunes store. Ouch. So far, there are at least two active threads on Apple's forums about the issue, but no indication of a fix coming anytime soon.

Technical flubs with iTunes are nothing new, but this one does seem particularly cruel to the people who are already feeling a bit shafted by the $20 price tag for, as Matt puts it, applications that should have been on the Touch in the first place. Here's hoping Apple quits kicking sand in their faces long enough to fix this glitch.

Originally posted at Crave
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